Shipping policy
Shipping Policy
Thank you for shopping with FATLAB. We currently ship within the United States only.
Processing Time
Orders are typically processed within 2–5 business days after being placed. Orders are not processed or shipped on weekends or U.S. holidays.
Shipping Time
Once your order has been shipped, delivery typically takes 3–7 business days, depending on the destination and carrier.
Please note that shipping times are estimates and are not guaranteed.
Shipping Rates
Shipping rates are calculated at checkout unless otherwise stated.
Order Delays
While we do our best to ship orders on time, delays may occasionally occur due to carrier issues, weather, holidays, or other circumstances outside of our control. If there is a significant delay with your order, we will do our best to notify you as soon as possible.
Incorrect Shipping Information
Please make sure your shipping address is correct before placing your order. FATLAB is not responsible for delays or delivery issues caused by incorrect or incomplete shipping information provided at checkout.
Lost or Damaged Packages
If your order arrives damaged, or if you believe your package has been lost in transit, please contact us at support@fatlab.us as soon as possible and include your order number and any relevant photos or details. We’ll be happy to help review the issue and support you.
Contact
If you have any shipping-related questions, please email us at support@fatlab.us.